The Veli Communication Triangle is designed to streamline your interactions with your child's preschool, especially if they are attending one of the ocean colleges. This application makes it effortless for you to stay connected and informed about your preschool student's progress and well-being.

By simply logging into the app, you gain instant access to crucial updates about your student. Whether you need to schedule an appointment with their teacher or check on their nutritional status and menu, the Veli Communication Triangle ensures these tasks are completed with ease and efficiency.

Frequently Asked Questions

1. I cannot log into the application; it gives an error or throws me out. What could be the reason?

There are several potential reasons for login issues. First, ensure you have a stable internet connection and that you're using the latest version of the app. Common problems include:

• a. Your interactive user and your VUU user do not match, which results in application failure.
• b. Even if you have a VIU user, it might not be activated or authorized, often leading to a blank page within the app.
• c. Your session might have been terminated. User sessions are ended at specific intervals, so try logging out by touching the authority button at the top right and then log in again.

2. How can I reset my password?

Our system is integrated with Interaktif, allowing you to reset your password directly through the Interactive platform.

3. I'm not receiving notifications. What should I do?

Ensure that you've allowed the app to send notifications. You can check this in your device's settings under Applications > Parent Communication Triangle. If notifications are enabled, try logging out and logging back in to resolve the issue.

4. Why do I receive updates so frequently?

We are committed to enhancing the application continuously. Beyond facilitating parent-teacher communication, the app manages various levels of authority and performance. Updates may be specific to certain stages or aimed at improving overall functionality.

5. My issue isn't listed above, or the provided solutions didn't work. What can I do?

For unresolved issues, please email us at [email protected] with your username, device model, and the application version. Alternatively, you can initiate this process automatically by tapping the "Support" button in the application's right-side drop-down menu.