Embark on your journey with SNCF Connect, the ultimate travel companion designed for over 15 million users navigating across France and Europe. This all-in-one application is your go-to solution for seamless travel, integrating trains, metros, RER, buses, and even carpooling into a single, user-friendly platform.

SNCF CONNECT: YOUR ALL-IN-ONE TRAVEL SOLUTION

SNCF Connect stands out as your daily travel assistant, streamlining the process of planning, booking, and managing your journeys with just a few clicks. Whether you're organizing a trip to find the best route at the most competitive price, purchasing tickets, travel subscriptions, season tickets, or travel passes, or needing to exchange or cancel reservations, SNCF Connect simplifies it all.

From your everyday commute to special occasions, SNCF Connect ensures you don't need to juggle multiple apps. It's your one-stop-shop for all train travel in France and Europe, as well as public transportation options like metro, bus, and tramway, and car-sharing services. Enhance your travel experience with additional services like Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limiteless, all within the app.

PERSONALIZED, PROACTIVE TRAVEL ASSISTANCE

SNCF Connect goes beyond just ticket purchasing; it's your real-time travel information hub. The app provides personalized alerts and proactive updates to ensure your journey is as smooth as possible.

Plan Your Journey

• Discover the optimal route to your destination anywhere in France.
• Access your preferred modes of transport, including public transport in Paris and Ile-de-France (IDFM network) and 29 cities across France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse, Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
• Set up alerts for reservations, low prices, and full trains to snag the best deal on your train ticket.
• Secure your desired ticket with a price-holding option for a specified duration.

Book Tickets and Season Tickets

• Purchase all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets, including regional TER.
• In Île-de-France, conveniently top up your Navigo pass on your phone, saving time every month.
• Buy and validate dematerialized transport tickets and passes for use on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and across 29 cities in France.
• Utilize your customer account to store your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards.
• Ensure secure payments with your bank card (in single or multiple instalments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.

Travel with Confidence

• Save your regular travel routes for quick access.
• Prepare for your trip by saving your e-ticket in your Apple or Google Wallet, adding your trip to your calendar, or sharing it with friends and family.
• Check timetables and routes for upcoming departures and arrivals at any station.
• Stay informed with real-time traffic updates and your train's current position, receiving alerts about disruptions or scheduled maintenance, including on European routes like Eurostar (ex-Thalys) and TGV Lyria.
• Receive in-app messages mirroring on-board train announcements for TGV INOUI, OUIGO, Intercités, and TER.
• Access detailed information on train compositions for TGV INOUI, OUIGO, TER, Transilien, and RER.
• Facilitate your connections with guidance on which train/car to board or which exit to use.
• Retrieve your purchase and travel receipts effortlessly.

NEED ASSISTANCE?

If you need help, quickly find answers through our chatbot or online help resources. Alternatively, reach out to our dedicated advisors available 7 days a week via messaging, phone, or social media for personalized support.