"My o2" - consumption display, invoice, contract data, offers & loyalty benefits

Discover the most essential services and advantages available through the Mein o2 app, a multiple award-winning platform designed for your convenience. Whether you're using a prepaid or term contract, the app provides everything you need at a glance. For our business customers, the o2 Business App is also available, catering specifically to your professional needs.

The Mein o2 app offers a comprehensive range of functions:

FOR CONTRACT CUSTOMERS

• Check Consumption: Easily monitor your data usage at home and abroad, as well as your telephony and SMS usage outside of flat rates. You can even add this as a home widget for instant access.
• Tariff Details: View your current tariff details and book additional tariff options to suit your needs.
• Customer Data Management: Change your personal information conveniently while on the move.
• Invoice Viewing: Access your invoices and itemized bills (EVN) anytime.
• SIM & Contract Services: Manage number portability, order and activate eSIM, handle third-party services, and more.
• Network Check & Fault Report: Perform a live check of the o2 network and submit fault reports as needed.
• Loyalty Benefits: Enjoy new customer benefits every month through our Priority loyalty program.

FOR PREPAID CUSTOMERS

• Data & Units: Check your used data volume and units (minutes & SMS).
• Credit Management: View your current credit balance and top up easily.
• Tariff & Options: Change your tariff or book additional options to enhance your service.
• Customer Data: Update your personal information on the go.
• Network Check: Conduct a live check of the o2 network to ensure connectivity.

FOR MY HANDY CUSTOMERS

• Contract Information: Access details about your My Handy contract.
• Digital Invoice: View your invoices digitally for easy access.
• Installment Plan: Get insights into your installment plan.
• Early Payment: Make early payments on your contract if desired.

PLEASE NOTE

The Mein o2 app is designed for o2 private customers. Business customers should use the o2 Business App. Please note that Alice Mobile connections and services from third-party providers are not supported.

LIABILITY/REQUIREMENTS

Please be aware that this app relies on the online services provided by Telefónica Germany. While we strive to maintain constant availability, this cannot be guaranteed. To use the Mein o2 app, you will need an account at o2online.de.