A mobile application developed by the Malaysian Aviation Commission (MAVCOM)

Travel with confidence, knowing your air passenger rights are safeguarded with the new FlySmart mobile app.

The Malaysian Aviation Commission (MAVCOM) is pleased to elevate your travel experience with the launch of the FlySmart mobile app. Set up your consumer account with MAVCOM by simply providing your email address, name, and phone number**, and enjoy peace of mind knowing your rights protection is just a tap away!*

By registering on the FlySmart app, travelers can submit formal complaints* to MAVCOM regarding any flight-related service issues, non-compliance, or violations encountered during their journeys. The app allows you to instantly capture photos and attach supporting documents to your reports to build a stronger case. Receive notifications as your complaint moves through each stage to resolution, and monitor its status in real-time via the Case History list.

Stay informed on essential travel updates, including national flight disruptions, breaking travel news, and other significant events, by receiving news broadcasts directly in your FlySmart app. With quick links to both the FlySmart website and Facebook page readily available, vital traveler rights information is instantly accessible at your fingertips.*

Download and install the FlySmart mobile app today and travel smarter with FlySmart!

*A continuous internet connection is required.

**Your personal data will be used exclusively for MAVCOM's complaint management purposes.

**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1) Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
2) Bug fixes
3) Design improvements